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Proposed Closure of Prospect House Surgery, Keyingham

Our Prospect House Surgery in Keyingham has been temporarily closed since March 2020.  We are now proposing that it will remain closed on a permanent basis. 

We are not proposing changes to any of our other sites and our Chapel Lane Surgery in Keyingham will continue to be open as normal.

Given the proximity of Chapel Lane Surgery, some 62 yards away, we feel Prospect House site is redundant.  In addition, the site is in need of extensive refurbishment and given the size of the site and location of the second Keyingham site, feel that investment of our estate would be better directed elsewhere.  By focusing our staff resources on one site rather than two, we have been able to offer a more consistent service in Keyingham and have been able to increase the number of appointments available within the village. 

We have no plans to withdraw services from Keyingham and remain committed to ensuring that you can access appointments within the village.  We hope you will be supportive of our proposal.

Please find below our Information Pack which contains more detailed information about the changes we are proposing.  We welcome any queries or concerns you wish to raise with us and you can do this in a number of ways:


Please email our feedback address on: [email protected] 

Patient Survey

You can complete our patient survey regarding the proposals.  Paper copies are available from our Chapel Lane Surgery in Keyingham or you can complete the survey online here:  https://forms.office.com/e/hwBWvgdLka


Please call any of the practice telephone numbers and ask to speak with a member of the Senior Management Team.

Face to Face

We will be holding our regular “Meet the Managers” Saturday meeting at the Keyingham Branch Surgery – Chapel Lane, Keyingham on Saturday 28 October between 8.30am and 11.00am.  Please note this is the larger branch practice near the main road with adjoining practice (and not the proposed closure site).  Please feel free to drop in and discuss any concerns that you may have.

All feedback must be submitted by Friday 10th November 2023